Zendesk

Zendesk is a leading customer experience platform offering ticketing, live chat, phone support, and AI-powered automation. Taken private in 2022 for $10.2 billion. Serves 100,000+ businesses including Airbnb and Shopify.

More in Customer support

Casengo Casengo is customer service software that helps your team to sell more with WhatsApp, live chat and email. Clickdesk ClickDesk is a live chat and helpdesk platform for text, voice, and video chat with website visitors. Integrates with Zendesk, Freshdesk, HubSpot, and Salesforce. Free plan available. Crisp Crisp is an all-in-one business messaging platform that centralizes chat, email, Facebook Messenger, Twitter/X DMs, and WhatsApp into one inbox. It offers chatbots, a knowledge base, CRM, and team collaboration features. Popular with startups for its generous free plan supporting 2 agents and unlimited contacts. Drift Drift is a conversational marketing and sales platform that uses AI-powered chatbots to qualify leads and book meetings in real time. It was a pioneer of the conversational marketing category. Drift was acquired by Salesloft in 2024 and is now part of Salesloft's revenue orchestration platform. Freshdesk Freshdesk is a cloud-based helpdesk by Freshworks (NASDAQ: FRSH). Offers multi-channel support with Freddy AI automation. Used by 60,000+ businesses. Free plan available for up to 10 agents. Front Front is a customer communication platform combining email, SMS, live chat, and social media into one collaborative inbox. Used by 8,000+ companies including Shopify, Lyft, and Flexport.